-About the role:
To manage customer accounts by monitoring outstanding balances, collecting overdue payments, assessing credit risk, and ensuring the company's cash flow remains healthy.
Responsibilities:
- Monitor customer accounts and outstanding balances.
- Contact customers regarding overdue invoices through phone calls, emails, and written correspondence.
- Follow up on outstanding payments and negotiate payment arrangements where necessary.
- Allocate customer payments accurately to their accounts.
- Reconcile customer accounts and resolve billing discrepancies.
- Assess new customer credit applications and recommend appropriate credit limits.
- Review existing customer credit limits and payment history.
- Prepare weekly and monthly debtor age analysis reports.
- Maintain accurate records of all collection activities and customer communications.
- Escalate unresolved accounts for legal action or debt collection when required.
- Work closely with the sales and customer service teams to resolve account queries.
- Ensure compliance with company credit policies and financial procedures.
- Assist with month-end and year-end financial reporting
- Distribution of invoices to customers.
- Processing and allocation of bank transactions.
- Performing various weekly reconciliations.
- Checking and processing debit order runs.
Minimum Requirements
- South African Unemployed youth between the ages of 18 and 34.
- Must not have participated on the YES programme before.
- Matric.
- Diploma or Degree in Finance, Accounting.
Required Skills- Strong communication and negotiation skills.
- Excellent attention to detail.
- Analytical and problem-solving abilities.
- Time management and organisational skills.
- Proficiency in Microsoft Excel and accounting System (Sage).
- Ability to work under pressure and meet deadlines.
- Customer service orientation while maintaining firmness in collections.
Personal Attributes- Professional and ethical.
- Confident and assertive.
- Reliable and dependable.
- Strong interpersonal skills.
- Ability to maintain confidentiality.
- Results-driven with a proactive approach.
Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.
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