CREDIT CONTROLLER

Full Time 2 days ago Lusaka, Zambia

Employment Information

Roland Imperial Tobacco Company Limited is seeking a highly motivated, organized, and results-oriented Credit Controller to join our Finance team. The successful candidate will be responsible for managing customer accounts, monitoring outstanding debts, and ensuring timely collection of payments.


Key Responsibilities

* Monitor and manage customer accounts and credit limits.

* Follow up on outstanding invoices and overdue accounts.

*Conduct regular debt collection through calls, emails, and correspondence.

* Maintain accurate customer account records and statements.

* Reconcile customer accounts and resolve payment discrepancies.

* Prepare weekly and monthly debtors/receivables reports.

* Monitor ageing of receivables and escalate long-outstanding debts.

* Work closely with the Sales and Finance teams to resolve credit-related issues.

* Assess customers’ creditworthiness and make recommendations on credit limits.

* Ensure customers comply with agreed payment terms.

* Allocate and post customer payments accurately.

* Prepare collection forecasts and provide updates to management.

* Assist with credit control policies and procedures.

* Ensure proper documentation of all credit and collection activities.

Perform any other duties reasonably assigned by the supervisor or management.


Qualifications & Experience

* Grade 12 Certificate.

* Diploma or Degree in Accounting, Finance, Business Administration, or a related field.

* ACCA/CIMA or relevant professional qualification will be an added advantage.

* Minimum 2–3 years’ experience in credit control, debt collection, accounts receivable, or a similar role.

* Strong understanding of accounting and credit management principles.

* Good knowledge of Microsoft Excel and accounting software.

* Excellent communication and negotiation skills.

* Strong attention to detail and ability to meet collection targets.


Key Competencies

* Strong analytical and numerical skills.

* Excellent debt recovery and negotiation skills.

* Ability to work under pressure and meet deadlines.

* Integrity and confidentiality.

* Good organizational and record-keeping skills.

* Results-oriented and proactive.

* Ability to work independently and as part of a team.


How to Apply

Interested candidates should submit their CV and application letter to:

📧 Email:

Closing Date: 14 September 2026


Only shortlisted candidates will be contacted.

Roland Imperial Tobacco Company Limited is an equal opportunity employer.

Job location
CREDIT CONTROLLER
Roland Imperial Tobacco
1 Vacancy - Full Time
Lusaka, Zambia, Zambia
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