Basic Function
- Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency
- Providing coaching and feedback to team members to enable them to improve their performance
- Provide inputs on process and system to the team
Work Experience Requirements
Candidate should have a minimum of 12 months of work experience in a BPO environment preferably in an Insurance process/ account
Education Requirements
Undergraduate - With minimum of 2 years of College Education or equivalent work experience
