Talent Lead (L & D Officer)

JOB SUMMARY

The Talent Lead (L & D Officer) is responsible for supporting the design, implementation, coordination, and continuous improvement of organisational capability initiatives across Medine. The role acts as a key support point between business stakeholders, internal support functions, trainers, learning providers, and external authorities to ensure successful delivery of capability initiatives aligned with business objectives.

duties & responsibilities

       Learning Design & Capability Development

·        Support the design, development, and implementation of learning journeys and capability development programmes aligned with business priorities.

·        Support evaluation of learning effectiveness and recommend continuous improvement actions.

·        Assist in creating learning calendars and capability roadmaps.

·        Support implementation of leadership, technical, behavioural, and functional capability initiatives.

Learning Operations & Programme Management

·        Assist in the end-to-end learning activities including pre-training preparation, training delivery support, and post-training activities

·        Manage logistics related to learning programmes including scheduling, communication, venues, materials, attendance tracking, catering requirements, and evaluations

·        Coordinate learning calendars and ensure timely execution of capability programmes

·        Consolidate training reports, dashboards, evaluation reports, feedback analysis, and learning metrics

·        Maintain accurate learning records and training documentation

Training Governance, Compliance & Funding Administration

·        Act as support to liaise with trainers, facilitators, RTIs, and external stakeholders regarding programme requirements

·        Coordinate preparation, validation, submission, and follow-up of MQA documentation and compliance requirements

·        Ensure accountability for G1, G3 submissions and training refund processes

·        Maintain accurate training governance records and compliance documentation

·        Ensure training documentation is properly prepared, maintained, and filed

·        Monitor purchase requests, invoices, and related documentation when required

        Stakeholder Management & Coordination

·        Act as support to understand capability requirements and ensure smooth programme execution.

·        Coordinate with Finance team for purchase requisitions, invoices, payment follow-ups, and training documentation.

·        Coordinate participant nominations, communication, and programme readiness with business units.

·        Build and maintain strong working relationships with internal and external stakeholders

OTHERS

·         Any other cognate duties as may be necessary in the circumstances and/or required by the employer. 

CANDIDATE’S PROFILE

 Qualifications Required: 

·        Bachelor’s degree in human resources, Psychology, Business Administration, or related field.

·        2–3 years relevant experience in Learning & Development, Talent Management, Human Resources.

·        Experience coordinating learning programmes, training administration, stakeholder management, or talent initiatives would be an advantage.

·        Knowledge of MQA, HRDC processes, and training administration would be an advantage.

Key competences (Knowledge, Skills, Attitudes, Behaviours):

·        Knowledge of Learning & Development principles and practices

·        Project coordination and programme management skills

·        Strong verbal and written communication skills

·        Ability to manage multiple projects simultaneously

·        Strong attention to detail and administrative accuracy

·        Ability to work collaboratively across functions

·        Proficiency in Microsoft Office applications and reporting tools

·        High level of integrity and accountability