Key Responsibilities
- Maintain and support servers, virtual environments, and hosted systems in a 24/7 environment
- Monitor system health and resolve incidents proactively
- Manage system updates, patches, backups, and disaster recovery processes
- Troubleshoot network and VPN-related issues
- Administer and maintain Microsoft SQL Server environments
- Monitor and optimise database performance (queries, indexing, tuning)
- Manage database backups, replication, and recovery
- Develop SQL scripts for reporting and data extraction
- Ensure data integrity, security, and system availability
- Automate routine tasks and support system monitoring improvements
- Maintain technical documentation and support internal technical teams
Minimum Requirements
- Diploma in IT / Computer Science (Degree preferred)
- Minimum 3 years’ experience in systems/infrastructure support and/or database administration
- Experience with Windows Server and Microsoft SQL Server environments
- Knowledge of networking (TCP/IP, VPNs, VLANs)
- Proficiency in SQL and/or Python scripting
- Experience with backup and recovery processes
- Advanced Excel skills for reporting and analysis
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