Site HR Supervisor

About the Role:

We are seeking an experienced Site HR Supervisor to manage the on-site workforce at a busy warehouse operation. The successful candidate will be responsible for workforce management, employee relations, payroll administration, client liaison, and ensuring seamless service delivery to the client.

Key Responsibilities:

• Manage and supervise a large contingent workforce deployed to the client site.
• Act as the primary liaison between the client, employees, and the recruitment agency.
• Coordinate recruitment, onboarding, inductions, and placement of warehouse staff.
• Prepare and manage employee rosters in line with operational requirements and client demands.
• Monitor attendance, absenteeism, overtime, productivity, and workforce performance.
• Accurately compile, verify, and submit weekly and monthly timesheets for payroll processing.
• Ensure all payroll submissions are completed within the required deadlines.
• Investigate and resolve payroll-related queries, including hours worked, leave, overtime, and wage discrepancies.
• Maintain accurate employee records, contracts, and HR documentation.
• Conduct disciplinary hearings, investigations, counselling sessions, and grievance procedures.
• Ensure compliance with labour legislation, BCEA, LRA, client requirements, and company policies.
• Handle employee queries and provide day-to-day HR support to all site-based staff.
• Conduct regular site audits and workforce assessments to ensure compliance and operational efficiency.
• Build and maintain strong client relationships while ensuring service delivery standards are consistently achieved.
• Compile and submit weekly and monthly operational, HR, and payroll reports.
• Support workforce planning to ensure adequate staffing levels are maintained at all times.
• Ensure compliance with health and safety policies and procedures on site.

Minimum Requirements:

• Diploma or Degree in Human Resources, Industrial Relations, Business Management, or a related field.
• 3–5 years' experience within a Recruitment Agency, TES (Temporary Employment Services), Labour Broker, Warehousing, Logistics, or Manufacturing environment.
• Strong knowledge of South African labour legislation and industrial relations processes.
• Proven experience managing timesheets, payroll submissions, employee rosters, and payroll query resolution.
• Experience managing high-volume temporary and contract workforces.
• Proficient in Microsoft Office, payroll systems, and workforce management systems.
• Valid driver's licence will be advantageous.

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