Sales Administrative Officer

Location: Awe, Oyo

Job Purpose

• To provide comprehensive administrative and reporting support to the sales team, ensuring effective coordination of sales operations, timely processing of sales data, and the generation of accurate reports.
• The Sales Admin Officer plays a key role in facilitating smooth sales activities, supporting strategic decisions, and driving the efficiency of the sales function at Amo Farm.

Roles and Responsibilities
Sales Operations Support:

• Serve as a central coordination point for the sales team, assisting with day-to-day administrative requirements.
• Track sales performance metrics and support the National Sales Manager in preparing data for reviews and forecasts.
• Assist in implementing sales initiatives, promotions, and campaigns.
• Coordinate internal meetings, prepare minutes, and follow up on deliverables with sales team members.

Sales Reporting & Data Management:

• Consolidate daily, weekly, and monthly sales reports from the team.
• Maintain up-to-date records of customer transactions, pricing, discount structures, and sales performance data.
• Track Key Performance Indicators KPIs for sales representatives and regions and provide timely updates to management.
• Ensure proper filing, archiving, and retrieval of sales records and correspondence.

Customer & Order Coordination:

• Support the sales team in managing key customer accounts by tracking orders, outstanding deliveries, and customer requests.
• Coordinate with logistics and finance teams to follow up on deliveries, invoicing, and payments.
• Prepare and validate order summaries, invoices, and pricing information for accuracy before circulation.

Process Compliance & Documentation:

• Ensure all internal sales documents are accurately completed, approved, and processed in line with company policy.
• Assist with tracking and resolving sales team issues, such as pricing discrepancies, pending approvals, or customer complaints.
• Maintain a database of approved customers, pricing tiers, contracts, and related documentation.

Communication & Stakeholder Support:

• Act as the communication liaison between the sales team and other departments.
• Coordinate responses to inquiries, information requests, and administrative issues for the sales function.
• Assist with internal and external communication involving key sales operations, project updates, or customer engagement activities.

General Administrative Duties:

• Manage the sales calendar including team schedules, deadlines, and reporting timelines.
• Support meeting arrangements and logistics for the sales team as needed.
• Serve as office support for the Team.
• Assist with vendor or partner engagement under the direction of the National Sales Manager.

Requirements
Qualification:

• Bachelor’s Degree in Business Administration, Marketing, Economics, or any related discipline.
• 2–3 years of experience in a sales support or administrative role within a structured business environment FMCG, Agribusiness, or Retail preferred.
• Strong proficiency in Microsoft Excel, Word, and PowerPoint; experience with CRM, ERP, or sales software is a plus.

Required Skills and Competencies:

• Sales Data Analysis & Reporting.
• Excellent Verbal & Written Communication.
• Organization & Prioritization.
• Process & Documentation Management.
• Interpersonal & Relationship Building Skills.
• High Attention to Detail.
• Ability to Multitask and Work Under Pressure.
• Integrity and Professionalism.
• Strong Customer Orientation.

Expected Behavioural Competencies:

• Dependability & Accountability.
• Timeliness & Responsiveness.
• Collaboration & Teamwork.
• Continuous Improvement Mindset.
• Initiative & Proactivity.
• Professional Image Representation.
• Strong Ethical Conduct.