Retail Sales Associate

Job Description

• PRL is looking for a driven, goal-oriented Retail Sales Associate whose responsibilities would include providing excellent customer service, meeting and exceeding sales targets, assisting customers in identifying their needs, and promoting our products and services
• Additionally, s/he would play a key role in maintaining a welcoming store environment, resolving customer issues promptly and professionally, and contributing to the overall success and growth of the business through strong communication and sales skills

Key Responsibilities

• Greeting and welcoming customers to the store in a friendly and professional manner.
• Assisting customers to make buying decisions by offering a variety of products and sharing detailed product information.
• Assisting with inventory count and stock management, and staying informed about product features, benefits and pricing.
• Ensure store cleanliness and maintain general store outlook standards
• Promote store sales revenue by meeting and exceeding the sales targets.
• Handle customers’ inquiries, complaints, and returns in a timely and professional manner
• Process transactions, including cash handling, credit card transactions, and gift card sales.
• Work in adherence to the store operations policy and all other company policies and procedures.
• Perform other ad hoc duties as assigned by management.

Requirements

• Minimum of a High school degree.
• Minimum of 2years’ experience in retail sales associate or similar role.
• Excellent verbal and written communication skills.
• Proficiency in using computer software and POS systems.
• Basic math skills.
• Excellent customer service skills.
• Strong multitasking skills.
• Strong people management skills.
• Understanding of the retail sales process.