Duties:
 
Taking calls
Making reservations
Attending to emails
Dealing with guests over the phone
Handling cash
Check in and check out guests
Upselling on reservations
Pit checking
Filing
 
Requirements:
 
Matric (a formal qualification will be an advantage)
At least 2+ years experience in a HOTEL / Lodge environment
Opera Knowledge
Energetic and enthusiastic
Flexible
Team player
Able to work under pressure
Bubbly personality
Good communication skills
Good Telephone etiquette