The Personal Underwriter will be responsible for evaluating personal insurance applications, analyzing risk factors, and determining appropriate policy terms and coverage levels.
The role requires a balance of analytical skill and client engagement, ensuring accurate risk assessments while maintaining strong relationships with brokers and clients.

Key Responsibilities

• Evaluate personal insurance applications and assess associated risks.
• Determine appropriate policy coverage, terms, and premiums.
• Issue and manage policies and endorsements in line with company guidelines.
• Build and maintain strong client and broker relationships.
• Manage a portfolio of clients, providing expert advice and support.
• Ensure compliance with regulatory standards and internal policies.
• Collaborate with the claims department to address underwriting-related issues.
• Conduct market research to stay informed on trends and emerging risks.
• Maintain accurate records and documentation of underwriting decisions.
• Address client inquiries promptly to ensure service excellence and retention.

• Exceptional attention to detail and accuracy.
• Proactive and solutions-driven mindset.
• Strong customer service orientation.
• Excellent communication and negotiation skills.
• Collaborative team player.

• Matric (Grade 12) or equivalent qualification.
• 2–5 years of experience in personal underwriting, preferably in short-term insurance.
• Relevant insurance certifications (e.g., NQF Level 4, RE5) are advantageous.
• Strong analytical, decision-making, and interpersonal skills.
• In-depth understanding of personal insurance products and underwriting principles.