O'Sense Sales Executive – SME Acquisition

Full Time 2 days ago Lusaka

Employment Information

Job description

HERO CONTROL SYSTEM (HCS) LTD

O’SENSE SALES EXECUTIVE – SME ACQUISITION

O’Sense | Sales & Business Development

Position Details

Company

Hero Control System (HCS) LTD

Product

O’Sense

Department

Sales & Business Development

Reports to

Chief Operating Officer / Commercial Lead

Location

Lusaka, Zambia

Employment

Full-time

1. Job Purpose

The Sales Executive will acquire new SME customers through field prospecting, decision-maker engagement, needs analysis, O’Sense demonstrations, conversion and customer expansion.

Key Responsibilities

  • Identify and build a database of potential SME customers.

  • Conduct daily field prospecting, calls, WhatsApp outreach and business visits.

  • Identify owners, directors and decision-makers.

  • Understand problems involving payroll, sales follow-up, stock, invoicing, bookkeeping and administration.

  • Match the customer’s immediate problem to the most relevant O’Sense application.

  • Conduct practical product demonstrations and explain O’Sense in simple business language.

  • Prepare proposals, follow up prospects, handle objections and close sales within approved parameters.

  • Ensure customer activation and onboarding.

  • Identify cross-selling and upselling opportunities after the initial sale.

Primary Target Market

  • Retail businesses

  • Wholesalers and distributors

  • Professional service businesses

  • General SMEs

  • Growing owner-managed businesses

  • Businesses relying heavily on spreadsheets, notebooks and WhatsApp.

Primary O’Sense Focus

  • SalesOps – clients, pipeline and sales intelligence.

  • Inventory – product catalogue, stock, quotations and online store.

  • Xeel – employee management, payroll, payslips, leave and attendance.

  • MoneySense – books and financial visibility.

Required Qualifications & Experience

  • Grade 12 certificate or equivalent.

  • Diploma/degree in Business, Marketing, Sales, IT or related field is an advantage.

  • Minimum 2 years’ proven sales/business development experience.

  • Experience meeting sales targets is strongly preferred.

  • Technology, telecommunications, financial services, business services or SaaS sales experience is an advantage.

Skills & Competencies

  • Strong communication and negotiation.

  • Prospecting and lead generation.

  • Customer relationship management.

  • Presentation and demonstration ability.

  • Business problem identification.

  • Digital and WhatsApp proficiency.

  • Strong follow-up discipline.

  • Self-management, resilience and initiative.

Performance Targets – Initial 90-Day Pilot

KPI

Initial Monthly Target

Businesses researched

100

Businesses contacted

75

Meaningful conversations

30

Qualified prospects

15

Demonstrations

10

Free registrations

8

New paying customers

3–5

CRM records updated

100%

Compensation

Proposed: K3,000 monthly base salary + K500 field/communication allowance. Proposed performance commission: 10% of qualifying cash collected from new customers during their first three months, subject to HCS approval and confirmation of O’Sense pricing and gross-margin economics.

Selection Process

Shortlisted candidates should complete a practical sales assessment covering prospecting, needs discovery, a short O’Sense pitch, objection handling and ability to secure a next step.

Operational software for your business. Built on the WhatsApp you already use.

  • How To Apply: 
  • Closing Date: 30th September, 2026
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