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Network Support Engineer

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Job Details

Role Overview

  • COURE, an innovative and steadily growing technology company, is seeking an experienced professional to undertake the role of a network engineer. As a Network Engineer at COURE, your role involves designing, implementing, managing, and maintaining our network infrastructure. You will collaborate with cross-functional teams to ensure the reliability, security, and scalability of our Kubernetes-based environment. 

Key Responsibilities 

  • Deploying various network devices, such as servers, routers, switches, firewalls, and load balancers. 
  • Overseeing client connections access and managing client connections through whitelist and VPN configurations. 
  • Implementing security policies for hardware, servers, and Kubernetes environments. 
  • Ensuring that all security policies are adhered to with periodic network scans and vulnerability tests. 
  • Creating connections for new services, conducting cross-location testing, and monitoring performance. 
  • Managing Ingress access, including logging, monitoring, traffic analysis, and Root Cause Analysis RCA investigations. 
  • Handling DNS management, both internal and external, incorporating service auto routing and DNS load balancing. 
  • Developing and maintaining monitoring dashboards for all our services. 
  • Managing network switches, firewalls, and VPNs both client and Site-to-site. 
  • Providing Level-2 and above support, addressing and troubleshooting issues. 
  • Ensuring network and platform security with a focus on end-to-end latency minimization. 
  • Developing and maintaining comprehensive network documentation, including diagrams, configurations, and procedures. 

Requirements 

  • A bachelor's degree in Computer Science, Information Technology, or a related field. 
  • Over 3 years of proven experience as a network engineer. 
  • Proficiency in configuring and managing a Kubernetes cluster environment. 
  • In-depth knowledge of CISCO firewall IOS and ASDM and managed switch configuration IOS. 
  • Good understanding of network principles: TCP/IP, NAT, VPN, Firewall, vLAN, CIDR/Subnets, and Ports. 
  • A firm grasp of network security, edge devices, and system firewall configuration. 
  • Good understanding of DNS server setup for local and internet DNS resolutions, experience in managing DNS servers Cloudflare, NS1, GoogleDNS, or similar is desired. 
  • Expertise in setting up and managing load balancing solutions for containerized applications. 
  • Excellent collaboration and communication skills for working with cross-functional teams and ensuring alignment with organizational goals. 
  • Ability to adapt to the evolving nature of container orchestration and stay updated on Kubernetes best practices.
About the Company
COURE Software and Systems Limited

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