Job Purpose:
Perform hands-on installation and maintenance tasks on network components such as routers, switches and cables on core networks. Responsible to monitor and troubleshoot all systems and/or escalate to the relevant departments as required.
Responsibilities:
- Implementation of approved change plans.
- Attend to technical escalation from Remote Support.
- Incident management & communication to relevant departments.
- Program network equipment according to standards RFC's.
- Maintain the national network.
- Undertake data network fault investigations and implement resolutions in local and wide area environments.
- Ensure proper configuration and deployment of ISP or customer networking equipment while adhering to company standards and practices.
- Must be well spoken, have a good command of the English language and must be able to deal with customers in a professional manner.
Requirement:
- MTCNA & MTCRE Certification (essential)
- BGP, OSPF, MPLS, Routing, QoS, Switching and Mikrotik Hardware
- Experience with TCP/IP, DNS, DHCP, routers, IP routing, and switches
- L2 Switching
- Networking
- Router setup, installation and management.
- SOPHOS Firewall setup, planning and management.
- Maintanence of core functionality of VAS products and systems.
- Reporting monthly/weekly on network Health
- Assist RF & access network with site planning and development.
- Any adhoc duty as per the operational requirement of the business.
- Ability to work independently and under pressure.
Experience:
- At least 5 years' experience as an ISP Network Engineer and Maintenance.
- Experience implementing QoS, PBR, VPN, MPLS, SD-WAN.
- Excellent understanding of Service Provider and Enterprise Architecture.
- Thorough understanding of switching, routing and their related technologies.
