Job Purpose
The Monitoring Assistant supports the implementation of monitoring, evaluation, accountability, and learning (MEAL) activities across ImpactWave International’s humanitarian and development programs. The role is responsible for collecting, verifying, and managing program data, conducting field monitoring visits, supporting beneficiary feedback mechanisms, and ensuring accurate and timely reporting to facilitate evidence-based decision-making and program improvement.
Key Responsibilities
Monitoring and Data Collection

• Conduct routine field monitoring visits to project sites and activities.
• Collect quantitative and qualitative data using approved tools and methodologies.
• Administer surveys, questionnaires, interviews, focus group discussions, and observations.
• Verify program outputs and beneficiary information to ensure data accuracy and reliability.
• Monitor project activities against established indicators and targets.

Data Management and Quality Assurance

• Enter, clean, validate, and maintain program data in organizational databases and information systems.
• Perform data quality checks and identify inconsistencies or gaps.
• Ensure data is collected, stored, and managed in compliance with organizational policies and data protection standards.
• Maintain accurate records and documentation of monitoring activities.

Reporting and Documentation

• Compile monitoring findings and prepare field monitoring reports.
• Support the preparation of weekly, monthly, quarterly, and donor reports.
• Assist in documenting success stories, lessons learned, case studies, and best practices.
• Maintain organized filing systems for monitoring data and supporting documents.

Accountability and Feedback Mechanisms

• Support the implementation of community feedback and complaints response mechanisms.
• Record, track, and escalate beneficiary feedback, complaints, and suggestions.
• Assist in analyzing feedback trends and identifying areas for program improvement.
• Promote accountability and transparency in program implementation.

Evaluation Support

• Assist in baseline, midline, end-line, and impact assessments.
• Support external evaluators and consultants during project evaluations.
• Participate in data collection, logistics coordination, and report preparation for assessments and evaluations.
• Contribute to learning initiatives and knowledge-sharing activities.

Field Verification and Compliance

• Verify beneficiary selection processes and distribution activities.
• Monitor compliance with project guidelines, donor requirements, and organizational standards.
• Report any irregularities, risks, or implementation challenges identified during field visits.
• Support efforts to ensure program quality and effectiveness.

Coordination and Communication

• Work closely with program teams to ensure timely collection and reporting of monitoring data.
• Coordinate with field staff, community leaders, and stakeholders during monitoring activities.
• Participate in project review meetings and provide monitoring updates.
• Support training and orientation of field staff on data collection tools and monitoring procedures.

Required profile for job ad : Monitoring Assistant - Juba

Qualifications and Experience

• Diploma or Bachelor's degree in Monitoring and Evaluation, Statistics, Social Sciences, Development Studies, Public Health, Economics, Information Management, or a related field.
• Minimum of 5 years of experience in monitoring, data collection, research, or program support, preferably within an NGO or humanitarian organization.
• Experience using digital data collection tools such as KoboToolbox, ODK, CommCare, or similar platforms is highly desirable.
• Familiarity with humanitarian programming and donor reporting requirements is an advantage.
• Experience working in multicultural and field-based environments is preferred.

Key Competencies

• Strong data collection and data management skills.
• Good analytical and problem-solving abilities.
• Attention to detail and commitment to data quality.
• Proficiency in Microsoft Office applications, particularly Excel.
• Good report writing and documentation skills.
• Strong interpersonal and communication skills.
• Ability to work independently and under minimal supervision.
• Cultural sensitivity and ability to engage effectively with diverse communities.
• High level of integrity, professionalism, and confidentiality.

Working Conditions

• Based in Juba with frequent travel to project sites and remote field locations across South Sudan.
• May require extended periods in challenging humanitarian settings.
• Flexibility to work outside normal office hours during assessments, surveys, or emergency response activities.