Key Account Associate

Purpose of the Role:
Getting the sale” using various customer sales methods. Forecasting sales, developing “out of the box” sales strategies/models and evaluating their effectiveness. Evaluating customers skills, needs and building productive long- lasting relationships.  Maintain accurate and complete customer account information.
 
Responsibilities:

• Understanding of the marketplace relative to product offering and client base demographics.
• Searching for and capitalizing on new product opportunities positioning and branding for the respective product range in client stores.
• Together with respective Brand or Category managers, developing product launch programs as well as formulation of customer days or product awareness campaigns within the client portfolio.
• Liaising with Senior Management and ensuring that sales targets are met.
• Analysing current marketplace and ensuring feedback is given regarding important market and competitive information.
• Training clients on products as and when required.
• Executing sales strategies.
• Generating new leads and developing existing customers.
• Responding to customer enquiries.
• Achieving high sales targets and goals.
• Building new business relationships using existing industry contacts.
• When required, giving sales presentations to various levels of audiences.
• Managing employer’s expectations, client relationships and providing these with excellent service and support.
• Providing feedback regarding suggestions for improvement and market research.
• Ability to deal with and respond to high volumes of emails.
• As and when required, liaising with any business partner regarding exhibitions/ customers’ day etc. of any type with reference to the Client and attends these events and or arranging these events.
• Quotation formulation and follow up of these.
• Attending Sales Meetings and providing the necessary information/ statistics etc.
• Planning as well as submission of weekly calls and reporting on weekly activities.
• Customer account maintenance.
• Attending of ad hoc training sessions.
• Saturday work will be required as per published roster.
• Find and capitalise on new product opportunities and possible turnkey projects by positioning the brand of the Client in these customers.
• Managing employer’s expectations, client relationships with exceptional customer service and support.
• Compile accurate and precise calendar entries with a briefing on what transpired during sales calls.

• Experience and or knowledge in an Electrical manufacturing/sales environment.
• An Electrical or similar technical qualification will be advantageous.
• 3 to 5 years in related sales role.
• Technical product knowledge of the Client’s products will be preferable.
• Proven marketing and sales competencies and ability to analyse market and set new strategy.
• Ability to establish new markets/ establish new business relationships and train clients on products.

• Meet monthly targets set by company.
• Update CTC reports weekly.
• Call on assigned customers base with 8 constructive calls daily.
• Product introduction to client two samples per week. Samples need to be cycled weekly.
• Housekeeping of customers account inclusive of the Client’s branding.
• Rotate entire customer base within a four-week cycle.