Human Resource Officer

Objective

• To provide necessary assistance and support in the HR Department.

Job Duties / Responsibilities / Accountabilities

• Provide administrative support to business lines around HR Operations such as HMO, GPLA, Pension, ITF, NSITF etc
• Ensure timely referencing and Confirmation for new hires.
• Assist with the proper management of exit process through ensuring filling of relevant exit forms and documentation, facilitating the processing of benefits and entitlements.
• Provide support around enforcement of company policy, procedures employee disciplinary issues and people management to promote company values
• Maintains adequate and up to date record keeping of employee information and HR filing system
• Fully understand business support in the areas around business operations and processes
• Provide support around performance management cycle
• Assist in coordinating and documenting performance appraisal process and relay all employee related performance issues to the appropriate party.
• Assist in documenting yearly learning and development plan that captures identified staff developmental needs and skill gaps.
• Assist in ensuring effective utilization of learning and development plan in line with agreed budget.
• Collation and communication of yearly training calendars from available vendors.
• Assist with all recruitment requests in your portfolio within agreed SLA
• Assist with first level CV review to shortlist suitable candidates
• Ensure adequate preparation for interviews including communication to all parties involved document preparation, venue booking and coordination of the process
• Ensure scheduling of appropriate interviews, pre-employment tests administration and readiness for offer.
• Take minutes during monthly HR meetings.
• Assist with advising on updates in cases of staff wedding, death, birth of a new baby, public holiday’s e.t.c to staff.

Qualifications / Experience Required

• A good Degree in the Humanities or any other relevant or related field of study from an accredited University.
• Professional qualifications CIPD, CIPM desirable
• 2 years minimum experience in a similar function.

Key Competencies Requirement:
Functional/ Technical:

• Performance Management
• HR Administrative Processes
• Grievance Management
• Process Management and Improvement
• Policies and Procedures
• Managing & Reporting HR Data
• Labour & Employment Law
• Change Management
• Recruitment & Manpower
• Learning and Development Needs identification, Design and Delivery.

Behavioural:

• Curious Asking probing questions and checking the facts
• Decisive Thinker Thinking clearly and direct in an efficient manner
• Skilled Influencer Able to convince people to agree to a middle ground or to the desired
• HR way of thinking
• Driven to Deliver Mindful of deadlines and a diligence to deliver on time in full no errors
• Collaborative which encompasses working as part of a team to achieve a goal
• Personally Credible Trusted as a professional within HR so that people believe in your
• advice and knowledge
• Courage to Challenge Not being satisfied with an answer and to challenge viewpoints
• Role Model You are a respected professional that people look up to and admire.