Human Resource Associate

Responsibilities:.

HR Administration & People Operations Support:

• Maintain organized employee records, role documents, contracts, offer letters, probation documents, and HR templates.
• Support onboarding and offboarding processes, including document collection, access coordination, welcome communication, and exit checklists.
• Track probation timelines, confirmation dates, performance review dates, contract renewal dates, and other key employee milestones.
• Assist with preparing HR letters, including offer letters, salary adjustment letters, confirmation letters, warning letters, probation letters, and termination documentation.
• Coordinate employee data updates across Google Workspace, HR folders, spreadsheets, and internal trackers.
• Ensure HR documents are properly filed, version-controlled, and easy to retrieve.
• Support compliance with company policies, employee handbook requirements, and internal operating procedures.

Recruitment & Hiring Coordination:

• Help coordinate hiring pipelines for open roles across the company.
• Post job descriptions on approved platforms and organize incoming applications.
• Screen candidates for basic role requirements and prepare shortlists for manager or CEO review.
• Schedule recruiter screens, technical interviews, CEO interviews, and follow-up conversations.
• Maintain candidate trackers, interview notes, test submissions, and hiring status updates.
• Communicate professionally with candidates throughout the hiring process.
• Prepare offer letters, onboarding documents, and new hire checklists after hiring decisions are made.

Performance Management Coordination:

• Help coordinate monthly and quarterly performance review cycles.
• Track completion of manager reviews, self-assessments, peer assessments, and performance documentation.
• Follow up with managers and employees to ensure required performance documents are completed on time.
• Maintain trackers for employee goals, KPIs, probation status, Green/Yellow/Red performance ratings, and improvement plans.
• Assist in organizing weekly, monthly, and quarterly performance documents in Google Docs/Sheets.
• Ensure performance review documentation is complete, properly named, and filed in the correct folders.
• Support the CEO in preparing performance-related communication and follow-up action items.

Internal Communication & Follow-Up:

• Monitor internal follow-ups across WhatsApp, Slack, Google Docs, email, and other company communication channels as assigned.
• Ensure important messages, approvals, blockers, and action items are not missed.
• Help prepare internal announcements, reminders, policy updates, and staff communication.
• Follow up with team members on overdue deliverables, missing updates, incomplete documents, or required responses.
• Escalate delays, risks, or non-responsiveness to the CEO when necessary.
• Maintain a clear and professional communication style across all company interactions.

Administrative & Operational Support:

• Maintain company trackers, admin documents, HR folders, templates, and operating checklists.
• Support basic vendor, supplier, consultant, and contractor documentation where needed.
• Assist with meeting documentation, action logs, departmental updates, and recurring operating rhythms.
• Help coordinate signatures, approvals, file sharing, and document routing.
• Support special projects assigned by the CEO, especially those involving documentation, organization, coordination, and follow-through.

Requirements:

• 2–5 years of experience in HR administration, recruitment coordination, or people operations.
• Strong written communication skills.
• Excellent organization, follow-up, and task-tracking ability.
• High discretion and ability to handle confidential information.
• Strong attention to detail.
• Comfortable working remotely and communicating frequently through WhatsApp, Slack, email, and Google Workspace.
• Ability to manage multiple small but important tasks without dropping details.
• Strong sense of ownership, urgency, and accountability.
• Comfortable working directly with a busy CEO in a fast-paced startup environment.

Preferred Qualifications:

• Experience in a startup, remote team, or fast-moving company.
• Familiarity with Google Docs, Google Sheets, Google Drive, Slack, WhatsApp, and basic project/task trackers.
• Experience coordinating hiring processes, onboarding, employee documentation, or performance review cycles.
• Basic understanding of HR best practices, confidentiality, and employee lifecycle processes.
• Prior experience supporting teams across Nigeria, the US, Canada, or other international markets is a plus.

Key Skills & Competencies:

• HR documentation
• Recruitment coordination
• Performance review tracking
• Follow-up discipline
• Written communication
• Confidentiality
• Google Workspace proficiency
• Remote work discipline
• Attention to detail
• Ownership and urgency
• Professional judgment

Success Metrics:

• HR documents are complete, accurate, and easy to retrieve.
• Hiring pipelines are organized and candidate communication is timely.
• Onboarding, probation, confirmation, and offboarding processes are properly tracked.
• Monthly and quarterly performance review documents are completed on time.
• Internal reminders and follow-ups reduce missed deadlines across the company.
• The CEO spends less time chasing documents, updates, schedules, and administrative details.

First 90-Day Expectations:

• Organize all active HR folders, employee records, and key templates.
• Create or improve onboarding, probation, confirmation, and offboarding checklists.
• Support at least one complete hiring pipeline from posting to candidate coordination.
• Coordinate the company’s recurring performance review documentation cycle.
• Establish a reliable rhythm for reminders, task tracking, meeting notes, and follow-ups.
• Demonstrate strong confidentiality, responsiveness, and execution discipline.

Ideal Candidate Profile:

• The ideal candidate is not passive or reactive.
• They are structured, discreet, fast, and dependable.
• They notice loose ends, follow up without being repeatedly reminded,
• Help create order around the CEO and the company’s people operations.
• They should be comfortable sending reminders, chasing updates, organizing documents, and escalating issues professionally.
• They must be able to work in a remote environment where proactive communication is critical.

What This Role Is Not:

• This is not a strategic Head of HR role.
• This is an execution-heavy support role for someone who can handle HR coordination, documentation discipline, and strong follow-through.