Job Summary

• We are looking for an exceptionally experienced and results-oriented Head of Operations to oversee and drive the full operational framework of our real estate business.
• The ideal candidate is a seasoned real estate professional with a commanding grasp of the Lagos property market, strong leadership credentials, and the ability to build and optimise high-performing teams and systems.

Key Responsibilities

• Develop, implement, and continuously refine the company's operational strategy in alignment business growth objectives.
• Establish and enforce standard operating procedures SOPs, workflows, and performance benchmarks across all departments.
• Liaise with architects, contractors, project managers, and surveyors to ensure projects are delivered on time, within budget, and to quality standards.
• Ensure all development activities comply with LASPPPA, town planning regulations, and relevant Lagos State real estate laws.
• Work closely with the sales and business development teams to align operational capacity with revenue targets and client commitments.
• Collaborate with the Finance team to develop and manage the operational budget, monitor expenditure, and ensure cost control across all departments.
• Review financial performance data and provide management with regular operational cost analysis and variance reports.
• Lead, inspire, and manage department heads and senior team members, fostering a culture of accountability, performance, and professional excellence.
• Set clear KPIs for all operational teams and conduct regular performance reviews to drive continuous improvement.
• Champion learning, development, and succession planning to build long-term organisational capacity.
• Ensure the company's operations comply with all applicable regulations CAC, LASRERA, FIRS, land use laws, and anti-money laundering requirements.
• Oversee title documentation, deed of assignment, survey plans, C of O processing, and all property legal instruments.
• Maintain strong relationships with regulatory bodies, government agencies, and legal counsel.

Requirements

• B.Sc. / HND in Estate Management, Civil Engineering, Business Administration, or a related field. An MBA or postgraduate degree is strongly preferred.
• Professional membership of NIESV, NIQS, NSE, or LASRERA registration is a strong advantage.
• 12 – 15 years of progressive experience in real estate, property development, or a related sector, with at least 5 years in a senior operations or general management role.
• Not more than 45 years of age at the time of application.
• Proven track record of managing large-scale real estate operations, development projects, and multi-departmental teams.
• Deep knowledge of the Lagos real estate market; land acquisition, property development cycles, regulations, and sales processes.
• Strong financial acumen with experience in budgeting, cost control, and P&L management.
• Demonstrated ability to build systems, drive process improvement, and lead high-performing teams.
• Excellent communication, negotiation, and executive stakeholder management skills.
• Proficiency in project management tools, CRM platforms, and Microsoft Office Suite.