? Lead an Award-Winning Coastal Boutique Hotel with Heart, Culture & Excellence! ? ? General Manager ? Plettenberg Bay, Western Cape ? 5-Star Boutique Hotel & Spa ? Salary: R50,000 – R60,000 (Gross, DOE) ? Live-Out Position Kendrick Recruitment is currently searching for an exceptional General Manager for a well-established, award-winning 5-star boutique hotel and spa in Plettenberg Bay. This property forms part of a respected boutique hospitality group with operations across South Africa. This intimate coastal hotel delivers a refined guest experience with a strong emphasis on personalised service, outstanding cuisine, and a warm, welcoming atmosphere. This role is ideal for a values-driven leader who can inspire excellence across all areas of the operation while nurturing a strong team culture. Minimum Requirements: ✔ Minimum 5 years’ experience in a senior management or General Manager role within luxury boutique hospitality ✔ Relevant hospitality or tourism qualification ✔ Strong financial acumen (budgeting, forecasting, and cost control) ✔ Proven ability to lead, coach, and develop a close-knit team ✔ Sound knowledge of HR legislation and practices ✔ Experience hosting agents, media, and VIP guests ✔ Understanding of sustainability practices within hospitality ✔ Strong administrative and computer literacy ✔ Valid PrDP essential ✔ Impeccable references and clean employment track record (non-negotiable) Key Responsibilities: • Full general management of all hotel departments and daily operations • Financial management including budgeting, forecasting, and reporting • HR leadership including recruitment, training, and performance management • Build strong relationships with guests, staff, agents, community, and partners • Drive continuous improvement of guest experience across all touchpoints • Custodian of operational equipment and hotel assets • Ensure compliance with health, safety, and sustainability standards • Uphold and champion company values and culture throughout the team Ideal Candidate Profile: • Warm, confident leader comfortable with discerning guests • Humble, curious, and growth-focused professional • Natural people leader who empowers rather than micromanages • Detail-oriented with a strong sense of urgency • High-energy, self-motivated, and excellence-driven • Values-led with a strong focus on team culture and collaboration Package: • Gross monthly salary: R50,000 – R60,000 (DOE) • Live-out position ? Please include your updated CV, motivation letter, contactable references, and a recent head & shoulders photograph. Please note that only suitable candidates will be contacted. If you have not heard back from us in 7 working days, please consider your application unsuccessful.