Fulfilment Specialist - (CONTRACT)

Main Purpose

• Support in the investigation & recommendation of new fulfilment strategic initiatives that will improve market position & grow the online business
• Continuous improvement/reengineering of new & existing fulfilment processes
• Assists in driving the strategy execution through designing new business models, streamlining and reengineering existing business processes and providing change management

Key Outcomes

• Assess value, develop business cases, and prioritise work to ensure maximum value aligned with overall fulfilment strategy
• Market research and analysis to refine the online roadmap
• Assist in defining, measuring and monitoring solution (KPI) performance and use as input into future roadmap definition
• Assist in the planning and prioritizing new & existing systems, processes & capabilities
• Provide backlog management and iteration planning
• Deliver business value by working closely with Business Development Manager to create and maintain a product backlog according to business project scoring
• Lead the fulfilment planning release plans and set the expectation for delivery of new functionalities & enhancements
• Provide an active role in mitigating roadblocks impacting successful team completion of release, sprint and project goals
• Provide an active role in supporting Proof Of Concepts and implementation
• research of new business opportunities (market, customers, competitors) by using desk research, external consultants and internal expertise from across the business as necessary
• Assist in preparation of Board & EXCO presentations
• Identify potential risks and implement strategies to mitigate

Competencies

• Strategic & operational thinking
• Analytical
• Process mapping
• Problem solving
• Listening skills
• Data analysis
• Commercial acumen/rationale
• Innovative thinking
• Project management
• Stakeholder management
• Strong communication skills
• Planning & Organising
• Able to work in ambiguity
• Able to work independently and as part of a team
• Networking both internally & externally

Job Requirements

• Relevant Degree/Diploma
• 5 + years relevant working experience within eCommerce/logistics (or similar) environment
• Understanding of the Agile development approach
• Understanding of e commerce technical platforms

Additional Criteria

• Able to Travel

Kindly regard your application as unsuccessful if you have not heard from the agency within 2 weeks.