To qualify for this position, you need:

• Matric
• Relevant finance, bookkeeping, or property administration qualification advantageous.
• Minimum 2–3 years’ experience in residential rental financial administration.
• Experience working on WeConnectU or similar property management software.
• Proficient in Microsoft Excel and Microsoft Office.
• Strong understanding of residential rental accounting, tenant billing, utility recoveries, reconciliations, and deposit administration.
• Strong numerical and reconciliation skills.
• Good communication and client service skills.
• Ability to work under pressure and meet deadlines.
• Team player with a professional and responsible approach.

• Manage and process monthly payments for residential rental properties.
• Ensure accurate monthly processing of rental receipts and landlord disbursements.
• Process monthly account payments on behalf of investors/landlords.
• Obtain monthly levy statements and load them onto WeConnectU for payment.
• Obtain monthly municipal rates accounts and process payments accordingly.
• Obtain and process water, refuse, sewerage, and related utility accounts.
• Invoice tenants for recoverable utility and municipal charges.
• Investigate and resolve issues relating to water and electricity accounts.
• Load and process all approved maintenance invoices on WeConnectU.
• Ensure invoices are correctly allocated to the relevant property and landlord account.
• Follow up on outstanding invoices and supporting documentation where required.
• Manage tenant invoicing for utilities, recoveries, Body Corporate charges, and deposit processing fees.
• Determine which accounts are payable by the landlord and ensure accounts are redirected and paid correctly.
• Ensure all recurring landlord expenses are accurately maintained and processed.
• Perform monthly reconciliations of rental payments for the allocated portfolio.
• Ensure all tenant accounts, landlord accounts, and creditor balances reconcile accurately.
• Prepare and distribute monthly tenant statements and invoices.
• Identify discrepancies and resolve account variances timeously.
• Administer tenant deposits in accordance with company policy and relevant legislation.
• Process and finalize deposit refunds within prescribed turnaround times.
• Load and process deposit-related fees where applicable.
• Ensure all deposit refund documentation is complete and approved prior to payment.
• Attend to Portfolio Manager (Asset Manager) queries relating to accounts and payments.
• Liaise with property managers (Asset Manager), trustees, municipalities and service providers regarding financial matters.
• Ensure compliance with company procedures and financial controls.
• Maintain accurate records and supporting documentation.
• Assist with audit requests and account reviews where required.
• Ensure confidentiality and professionalism in all financial dealings.