Key Responsibilities

Facilities & Building Operations

• Manage the day-to-day operations of multiple commercial and retail properties
• Oversee planned preventative maintenance (PPM) and reactive maintenance programmes
• Ensure buildings remain safe, compliant, and fully operational
• Conduct regular building inspections and identify maintenance requirements
• Monitor the condition of building infrastructure and associated assets

Technical Building Services

• Oversee electrical, mechanical, plumbing, HVAC, fire protection, and general building systems
• Ensure maintenance schedules are completed in line with operational requirements
• Monitor Building Management Systems (BMS) where applicable
• Ensure all statutory servicing and certification requirements are maintained

Contractor & Project Management

• Manage contractors, suppliers, and specialist service providers
• Coordinate repair, refurbishment, and maintenance projects
• Monitor contractor performance against service level agreements (SLAs)
• Review quotations and authorise work in accordance with company procedures
• Ensure projects are completed safely, on time, and within budget

Health, Safety & Compliance

• Ensure compliance with Occupational Health & Safety legislation and building regulations
• Maintain accurate compliance records and statutory certifications
• Identify operational risks and implement corrective actions
• Ensure quality assurance procedures are consistently maintained

Financial Management

• Manage maintenance budgets and control operational expenditure
• Monitor repair and maintenance costs across the portfolio
• Review invoices, quotations, and contractor claims
• Support financial planning and cost-saving initiatives

Tenant & Stakeholder Management

• Build strong relationships with tenants, Property Managers, contractors, and suppliers
• Respond promptly to tenant maintenance requests and operational queries
• Deliver exceptional customer service across the property portfolio
• Provide regular operational and maintenance reporting to management

Minimum Requirements

• Minimum 5 years' experience in Facilities Management, Building Management, or Property Operations
• Proven experience managing multiple commercial and retail properties
• Strong understanding of electrical, mechanical, plumbing, HVAC, fire protection, and general building infrastructure
• Experience managing contractors, service providers, and maintenance programmes
• Strong knowledge of Health & Safety legislation and statutory compliance
• Experience managing maintenance budgets and operational expenditure
• Knowledge of Building Management Systems (BMS) is advantageous
• Experience with MDA, RedRabbit, MS Office, or similar property management systems will be advantageous
• Diploma or Degree in Facilities Management, Building Science, Mechanical Engineering, Project Management, or a related field is advantageous

Key Competencies

• Facilities Management
• Commercial Property
• Retail Property
• Building Management
• Property Maintenance
• Building Operations
• Multiple Site Management
• Preventative Maintenance
• Contractor Management
• Project Management
• HVAC
• Electrical Systems
• Mechanical Systems
• Plumbing
• Fire Protection
• Building Management Systems (BMS)
• Health & Safety Compliance
• Budget Management
• SLA Management
• Asset Management
• Tenant Relationship Management
• Property Operations

Who We're Looking For

• Has extensive experience managing multiple commercial and retail buildings
• Is technically competent across building services and maintenance disciplines
• Thrives in a fast-paced property environment
• Has strong leadership and contractor management skills
• Is highly organised with excellent problem-solving ability
• Takes pride in delivering exceptional operational standards and customer service

Why Apply?

• Join a leading property investment and management company
• Manage a diverse portfolio of commercial and retail properties
• Work with experienced Property and Facilities Management professionals
• Exposure to high-value assets and large-scale building operations
• Excellent long-term career growth opportunities within a respected organisation

Location