Executive Housekeeper

Full Time 1 week ago Pongola, South Africa

Employment Information

This is a senior, hands-on role for a candidate who leads by example. Someone who sets and upholds impeccable housekeeping standards across the entire lodge, manages and mentors a housekeeping team, and takes full ownership of the department's operational and administrative functions in a remote bush environment.

Core Criteria:

  • Proven experience as an Executive Housekeeper or Senior Housekeeper within a luxury lodge or five-star hospitality environment
  • Strong leadership, staff management and training ability
  • High standards of attention to detail, cleanliness and presentation
  • Sound knowledge of housekeeping systems, stock control and departmental administration
  • Experience conducting stock takes and managing linen, amenities and cleaning inventories
  • Ability to work a roster-based cycle in a remote lodge setting
  • Reliable, professional, and able to work independently with minimal supervision
  • Good communication skills and a calm, composed approach under pressure
Core Responsibilities:
  • Oversee all housekeeping operations across guest rooms, public areas and back-of-house
  • Maintain and enforce exceptional standards of cleanliness, presentation and guest room preparation
  • Manage, mentor and motivate the housekeeping team
  • Conduct regular inspections to ensure consistent quality standards are upheld
  • Manage stock control, including linen, amenities and cleaning supplies
  • Conduct regular and month-end stock takes
  • Handle departmental administration, reporting and requisitions
  • Liaise with other departments to ensure seamless guest experiences
  • Ensure all health, safety and hygiene protocols are adhered to
  • Report and follow up on maintenance issues within guest areas
On Offer:
  • Salary: R30,000 – R35,000 per month
  • Live-in position with accommodation provided on-site
  • Meals on duty included
  • Medical aid contribution (should the candidate elect to join the company scheme)
  • Provident fund contributions
  • 3 weeks on, 1 week off roster
  • 15 days annual leave
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