Distribution of monthly statements (Xpertek generated) to clients.
Monitor Daily Banking (Main Bank Account/ F&I Bank account)
Allocation of payments and non-payments to customer accounts.
Capture monthly interest on outstanding accounts.
Monthly debit order scoping for local clients on Xpertek
Liaise with treasury accountant for monthly debit order loading on business-online.
Arrear Account Management
Communication with respective salesperson/client in respect-of late payments and arrear amounts.
Updating and maintaining department reports (Arrear Report/ Debtors ageing's/ bounced payments report) with latest amounts and feedback.
Preparation and issuing of letter of demands.
Perform Risk analysis on debtors and preparation of repossession client files.
Sinosure Reporting > 60 days- provide feedback to Sinosure.
Managing the overall Company's Debtors book.
Ensure timely collection on outstanding payments.
Reconciling accounts and resolving discrepancies with efficiency and professionalism. Opening and closing of customer accounts based on credit limit usage and outstanding debts.
Maintaining accurate records of all interactions and transactions.
Collaborating with finance team and improve processes and ensure alignment with company policies
Implementing effective credit procedures and minimize bad debt
Building and maintain strong relationship with clients to facilitate prompt payment
Assist with month end and year end reporting requirements that are related to debtors.