Key Duties & Responsibilities:Customer Support & Incident ManagementTake ownership of customer support tickets from initial logging through to resolution.Investigate and troubleshoot issues across workflow and automation solutions.Provide technical support via Microsoft Teams, email, and remote support sessions.Maintain clear and professional communication with customers throughout the sup
Key ResponsibilitiesProvide day-to-day operational and administrative support to Medical Consultants.Coordinate and confirm locum bookings across client booking platforms.Verify candidate compliance and eligibility before confirming bookings.Contact and schedule healthcare professionals for available shifts, including urgent and short-notice placements.Confirm attendance with client facilities and
Requirements: A+ and N+ - can have A+ and be busy with their N+.Time and attendance background is a definite nice to have.Payroll experience/background is also a nice to have.Some pre-sales experience.Systems support experience.Client support experience.Client training.Need to be an extrovert as client and team engaging is important for this role.Be well presented and able to converse well, t
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 40 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. The iStore Technical Support Technicians are a combination of technically strong individ
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 40 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. The iStore Technical Support Technicians are a combination of technically strong individ