This Position is Closed
Client Retention Executive - Customer Support (Hindi Speaking)
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Job Details
This job is closed. Contact details have been hidden and applications are no longer accepted.
Requirements
- Fluent in Hindi and English (mandatory)
- Previous experience in Forex, CFD, Financial Services, Banking, Insurance, Telesales, or Customer Retention is an advantage
- Any other Indian Regional language is an advantage
- Excellent communication and negotiation skills
- Strong relationship-building abilities
- Comfortable working with monthly KPIs and performance targets
- Computer literate and able to work in a fast-paced environment
Responsibilities
- Build and maintain long-term relationships with existing clients
- Understand client requirements and provide professional support
- Encourage client engagement and account activity
- Follow up with existing customers through calls and emails
- Work closely with internal departments to ensure excellent client service
- Achieve individual and team performance targets
What We Offer
- Attractive monthly incentive scheme
- Monday to Friday working schedule
- Professional training and career growth opportunities
- Friendly and dynamic working environment
About the Company
Croissance Global Services
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