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Chief Commercial Officer

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Job Details

In order to be considered the following is required:

  • Degree in Marketing & Sales or Business Management
  • MBA
  • 10-15 years executive level experience in CRM and New Business Development
  • At least 7 years leading a professional team
  • At least 5 years is a consulting, research or data analytics industry
  • Knowledge of the competitive market and industry trends
  • Broad knowledge of various industries and business intelligence
  • Knowledge of Digital Marketing principles
  • Knowledge of SA labour law and performance management principles
  • Experience within the market research, insights, data analytics or related consulting industry would be highly advantageous
Responsibilities:
 
Commercial Growth & GTM Ownership:
  • Own the commercial & go-to-market strategy for the Apex Product, to deliver 45% revenue growth - prioritise segments, channels and partnerships that accelerate adoption and maximise ROI
  • Deliver quarterly new-business revenue, margin and conversion targets across the full product portfolio and markets - set targets (for FY28), monitor performance and reallocate resources to the highest-impact opportunities
  • Lead sales performance and contract negotiations to convert high-value opportunities and protect commercial terms - coach the sales team, enforce conversion targets and approve key commercial agreements
  • Commercialise portfolio revenue opportunities (cross-sell, upsell and lifecycle value) to increase client lifetime value and reduce churn
  • Own strategic premium client contract negotiations and commercial terms to protect margins and convert high-value opportunities into sustainable, retained revenue
Sales Operation Excellence:
  • Ensure profitable commercial agreements, rigorous documentation governance and CRM-driven account management to protect margins, improve operational efficiency and drive retention and recurring revenue
Strategic Relationships:
  • Drive deeply strategic relationships (new clients, partners, and industry influencers) and account stewardship to secure high-value renewals, upsell opportunities and client advocacy - to increase retention, referrals and the businesses premium reputation in target markets across Africa
Marketing & Premium Brand Experience:
  • To have complete oversight of the Marketing & Brand Experience: ensure the Marketing Manager delivers brand, communications and demand programs that drive product adoption, retention and revenue to support the 45% growth target and enhance the premium market positioning
People Management:
  • Lead and manage operational excellence for the commercial team to ensure consistent delivery of departmental objectives - securing predictable revenue growth, improved retention resulting in a premium client experience
  • Source, develop and retain high-performing commercial talent by providing clear direction, coaching, training and recognition to build the scalable capability needed to deliver premium client outcomes and ambitious revenue targets 
Budget Management:
  • Together with finance, compile an accurate budget to enable the department to achieve its strategic objectives
  • Manage the allocated budget by monitoring and evaluating expenditure to mitigate risk, minimize overspend and maximize the ROI for the business
If you are a driven and commercially minded professional with a passion for building client relationships and driving business growth, please URGENTLY email us your CV.

Please Note: Information displayed above not limited to advertisement.
 
Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application.
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