Automotive Workshop Quality Controller - Bryanston

Duties include

• Conduct road tests on completed vehicles to verify quality of workmanship
• Ensure all work carried out aligns with job card instructions
• Sign off job cards once satisfied all repairs are completed correctly
• Identify and report failed road tests, liaising with Foreman and Technicians for resolution
• Assist with pre-workshop vehicle inspections and customer road tests
• Support service reception with quick turnaround “waiting” repairs
• Maintain workshop cleanliness and oversee cleaning staff
• Ensure efficient operation of wash bay and manage wash bay staff
• Monitor trends in failed road tests and provide feedback to Service Manager
• Assist with vehicle movements (workshop, wash bay, parking, collections)
• Prepare loan vehicles for customer use
• Attend minor breakdowns when required
• Work across departments to ensure seamless aftersales service delivery
• Ensure all necessary documentation is accurately completed
• Network, promote and ensure activities are in line with focus to retail new cars
• Communicate with Sales Manager for innovative concepts to improve sales and customer base
• Develop and implement effective sales plans to stay ahead of competitors to ensure increased market share and new vehicle sales and profitability (1st & 2nd Gross)
• Build and maintain customer relationships by ensuring the highest level of customer care,

• Must have min 6 years proven Automotive aftersales experience at a franchise dealership – premium brand takes preference
• Matric (Grade 12)
• Qualified red seal technician 
• Experience within a high-volume premium brand advantageous
• Strong attention to detail and quality control mindset
• Self and Target Driven
• Ability to communicate effectively with technical teams and customers
• Hands on, proacative approach in a fast paced environment
• Strong communication and interpersonal skills
• Resilience and the ability to work under pressure
• PC Literate
• Valid Drivers License