ROLE & RESPONSIBILITIES:

• Role Build (Role changes/new roles).
• 2nd Line Support.
• Technical Troubleshooting: Skilled in analysing and resolving SAP authorization issues efficiently.
• Applications operations support for Authorisations.
• Providing 1st level support to users; adhering to documented processes.
• Providing 2nd level support to processes where documented.
• Monitoring logs for user queries.
• Liaise with development/team leads on user’s access requirements, new transactions, role creation etc.
• Enforce SAP security and SAP development guidelines.
• In-depth understanding of SAP security concepts, including Role Design, User Administration, and Segregation
• of Duties (SoD).
• Delivering security and authorisations support for new project releases.
• Responsible for ensuring prompt resolution of security and authorisations incidents.
• Provide user support in understanding processes related to SAP Authorisation.
• Responsible for ensuring SAP security compliance to internal controls and good practice implementation in
• SAP authorisation policies to mitigate business risk.
• Ability to work as part of a team.
• Able to work under pressure.
• Flexibility to take up different tasks in the project.
• Willing and able to travel extensively, for up to 2 weeks at a time (international

• SAP Experience (5 – 10 Years) K3/4 (Authorisation specific)
• SAP Authorization in all modules. (Strongest focus on FICO).
• Strong experience in Applications Operations
• MS Excel (Strong Formula knowledge)
• Good understanding of system landscape to design adequate and governance compliant to secure role design
• and user provisioning.
• Proven experience roles design and support within a SAP environment.
• Good problem-solving capabilities are necessary to investigate and propose alternate solutions for compliance
• conflicts.